- BBB serving Dallas and Northeast Texas
- 1601 Elm Street, Suite 3838
- Dallas, TX 75201-3093
- (214)220-2000
- complaints@dallas.bbb.org
- Thank you for using the Better Business Bureau’s Online Complaint System.
Your complaint has been assigned case # 91288205.
Correspondence regarding this complaint will be emailed to : @yahoo.com
Please print a copy of this for your records.
Filed on : April 18 2014
Filed by :
Stanley Thornburgh
Filed against :
Debt Relief Advocates, LLC
5068 W Plano Pkwy STE 300
Plano TX 75093-4409
Complaint Description:
Presents letter as if I have been in negotiations with them to settle a debt and that it has been renegotiated. I have always been on a do not mail. Presents letter as if I have been in negotiations with them to settle a debt and that it has been renegotiated. I have always been on a do not mail list. I do not appreciate receiving unsolicited invitations to settle my debt when I am not looking to do so. I have good credit and pay my bills. Additionally I am tired of being told that “mediation program has not been activated. Please call.” When you call the company to be removed from mailing list they state that they must have reference number on letter. Since I do not trust the company I do not want to provide that as it will imply authorization to pull my credit report further. When they call they are not friendly and are not accommodating in anyway when you express concern about not receiving future mailings. Some of these letters have a name on them and when you ask for that person they state the person does not take messages. I am on a do not mail list and state that upfront. My biggest concern is that these companies somehow are pulling consumers credit reports to make these solicitations. I believe this is fraudulent activity and is an attempt to prey on otherwise unknowledgeable consumers in this matter. I do not feel that a no rating company with the BBB should be allowed to buy or access your consumer credit report for any reason. These companies operate under different names throughout the company. I want this company and all companies that do business in this matter to not mail or call me for any of their supposed claims of settling consumer debt. I want this company to issue me a formal apology either thru the BBB or on one of my social media blogs. Settlement Seeking: I want this company and all companies that do business in this matter to not mail or call me for any of their supposed claims of settling consumer debt. I want this company to issue me a formal apology either thru the BBB or on one of my social media blogs.
Your Desired Resolution:
I want companies such as these to not have access to consumers credit reports. I want this company and all companies that do business in this matter to not mail or call me for any of their supposed claims of settling consumer debt. I want this company to issue me a formal apology either thru the BBB or on one of my social media blogs.
This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.
Menschheit: A prospective from Stanley E Thornburgh II 
I am tired of receiving correspondence from DRA. I do not have any credit card balances near the amount that this company claims that I have. I told them of this, and I also told them that I ran my credit report, and their information is INCORRECT. These people are SCAM ARTIST that prey on the elderly. Something needs to be done about DRA, and companies like them.
I am also tired of receiving correspondence from them DRA. I guess their goal is to prey on people who will not check to see if they are legitimate or not or for someone who want a quick fix. I wonder how they are allowed to review your credit report.
I am also getting these very suspicious letters and FINAL Notices from this company. THe address is apparently a huge suite of lawyer offices in Plano Texas. Someone needs to put a stop on this sort of solicitation.
Just received this on my moms name . She is 89 years old These people are heartless,, If I wasn’t there she probably would pay the amount they asked for. Thank God she has a short term memory. This is all forgotten now But beware for other loved ones out there who have no one to take care of them. These people are low life scumbags as far as I am concerned,,,,